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FAQ

Frequently Asked Questions

SYLTBAR Sparkling

  1. Why was SYLTBAR created?

    SYLTBAR was created to bring consumers premium quality Prosecco at non-premium prices. There are so many different types of cheap Prosecco available right now that is filled with added sulfites - for extended shelf life and added sugar - for taste. SYLTBAR was created to give you a high-quality Prosecco that you can drink every day. There is no special occasion needed to enjoy SYLTBAR.

  2. What’s the difference between the Prosecco and Sparkling Rosé?

    SYLTBAR Prosecco is made from 100% Glera grapes and the Sparkling Rosé is made from 100% Merlot grapes. The type of grape used changes determines the resulting flavor of our sparkling products.

    By Italian Law, Prosecco has to contain at least 85% Glera Grape to be labeled as Prosecco so many other Proseccos only contain 85% Glera Grape with a mix of cheaper grapes. SYLTBAR uses 100% Glera Grape.Many sparkling Rosés have a Pinot Noir Grape blend. SYLTBAR uses 100% Merlot what is very seldom because Merlot has less acidity. A Sparkling Rosé never can be a Prosecco.

  3. What difference does a 4-month fermentation process make?

    The secondary fermentation process for SYLTBAR Sparkling Wine products takes up to 4 months, which is the optimal amount of time to ensure only fruit sugars are left. The end result is a naturally produced Prosecco and Sparkling Rosé that has no added sugars and no added sulfites.

    There are only 1.5 grams of Carbs in a 6 oz glass (compared to an average of 5 grams) and 66ppm Sulfites in a 6 oz glass (compared to an average of 140ppm).

  4. Which stores can I purchase your product at?

    We are currently available at stores in select states Florida, Nevada, Chicago, Massachusetts and Indiana. Use our Store Locator to find a retailer near you. Don’t see your favorite shop listed, contact us and tell us where you want to see SYLTBAR products.

  5. Which restaurants are you currently in?

    We are currently available at stores in select states Florida, Nevada, Chicago, Massachusetts and Indiana. Use our Store Locator to find a retailer near you. Don’t see your favorite shop listed, contact us and tell us where you want to see SYLTBAR products.

  6. Which restaurants are you currently in?

    Check out our list of restaurants and stop by our favorite spots. Don’t just order any Prosecco in at a restaurant, ask for Syltbar.

  7. How many calories are in a glass?

    There are only 49 calories per 6 oz glass of our Prosecco and 63 calories in our 6 oz glass of Sparkling Rosé. That’s almost half or sometimes only 1/3 the calories compared to other Proseccos, Champagne, Cava and other bubbly's because of the added sugar..

  8. What’s the alcohol content of your products?

    Despite the limited number of calories in SYLTBAR products, the alcohol content is 11.5% in both the Syltbar Prosecco and Syltbar Sparkling Rosé, comparable to sparkling wines with more calories.

  9. Do you offer bulk discounts for weddings or events?

    We offer bulk discounts for order of 5 cases of 12 bottles or more. Please ensure that your venue and caterer allows you to provide your own sparkling wine. Bulk orders cannot be returned. Tell us about your event through the contact form and we’ll get in touch.

  10. How long has SYLTBAR been available in the US?

    After 25 years of success in Germany, we launched SYLTBAR in the US in 2010.

Shipping

  1. Why am I getting billed by The Wine Care Group, Inc.?

    SYLTBAR Sparkling products ship directly from The Wine Care Group, Inc. 6475 E Pacific Coast Hwy 206 Long Beach, CA 90803 due to U.S. Alcohol Law.

  2. Which carrier do you use?

    SYLTBAR ships via UPS and FedEx. SYLTBAR Prosecco products ship via UPS and SYLTBAR Gifts and Accessories ship via FedEx. Once you receive your tracking number, you can track the location of your package at the links listed below. For questions regarding your package once it has shipped, please contact the shipping service directly. Be sure to have your tracking information ready.

    Service FedEx UPS  
    Track Package Fedex.com Ups.com
    Customer Service Fedex.com/customersupport/
    1-800-GoFedex
    1-800-463-3339
    UPS.com/upsemail/
    1-800-PICK-UPS®
    1-800-742-5877
  3. Why do I have to sign for my package?

    By United States Law, you must be at least 21 years of age to purchase wine, therefore, an adult signature is required on delivery.

  4. Do you ship internationally?

    We currently do not offer international shipping.

  5. Do you offer a rush service?

    We offer expedited shipping to select locations. To offer the fairest rates, they are calculated at checkout based on your location. Orders must be placed by 5:00PM the previous day.

  6. Can I cancel my order?

    Yes, you can cancel your order in 24 Hours.

  7. What is your refund policy?

    For health and sanitary reasons, we don’t accept returns.

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