Frequently Asked Questions
Why was SYLTBAR created?
SYLTBAR was created to bring consumers premium quality Prosecco at non-premium prices. There are so many different types of cheap Prosecco available right now that are filled with added sulfites for extended shelf life, and added sugar for taste. SYLTBAR was created to give you a high-quality Prosecco that you can drink every day. There is no special occasion needed to enjoy a glass of SYLTBAR!
What’s the difference between the Prosecco and Sparkling Rosé?
SYLTBAR Prosecco is made from 100% Glera grapes and the Sparkling Rosé is made from 100% Merlot grapes. The type of grape used determines the resulting flavor of our sparkling products.
By Italian Law, Prosecco has to contain at least 85% Glera Grape to be labeled as Prosecco. So many other Proseccos only contain 85% Glera Grape, and the remaining 15% is a mix of cheaper grapes. SYLTBAR uses 100% Glera Grape. Many sparkling Rosés use a Pinot Noir Grape blend. SYLTBAR uses 100% Merlot, what is very rare because Merlot has less acidity. A Sparkling Rosé never can be a Prosecco because of the grape used to make it.
What difference does a 4-month fermentation process make?
The secondary fermentation process for SYLTBAR Sparkling Wine products takes up to 4 months. This is the optimal amount of time to ensure that only fruit sugars are left. The end result is a naturally produced Prosecco and Sparkling Rosé that has no added sugars and no added sulfites.
There are only 1.5 grams of carbs in a 6 oz glass (compared to an average of 5 grams) and 66ppm sulfites in a 6 oz glass (compared to an average of 140ppm).
Which stores can I purchase your product at?
We are currently available at stores in select states: Florida, Illinois, Massachusetts, Nevada, Indiana, New York, Texas, California, Colorado and Hawaii. Use our Store Locator to find a retailer near you. Don’t see your favorite shop listed? Contact us and tell us where you want to see SYLTBAR products.
Which restaurants are you currently in?
Check out our list of restaurants and stop by our favorite spots. Don’t just order any Prosecco at a restaurant, ask for Syltbar!
How many calories are in a glass?
There are only 49 calories per 6 oz glass of our Prosecco and 63 calories in our 6 oz glass of Sparkling Rosé. That’s almost half, or sometimes only one-third, the amount of the calories compared to other Prosecco, Champagne, Cava and other sparkling wine because of the added sugar.
What’s the alcohol content of your products?
Despite the limited number of calories in SYLTBAR products, the alcohol content for both the SYLTBAR Prosecco and SYLTBAR Sparkling Rosé is 11.5%, which is comparable to sparkling wines with more calories.
Do you offer bulk discounts for weddings or events?
We offer bulk discounts for orders of 5 cases of 12 bottles or more. Please ensure that your venue and caterer allows you to provide your own sparkling wine. Bulk orders cannot be returned and orders are limited to Florida residents. Tell us about your event through the contact form and we’ll get in touch.
How long has SYLTBAR been available in the US?
After 25 years of success in Germany, we launched SYLTBAR in the US in 2010.
I opened a bottle and it was spoiled. How can I get a replacement?
Please write to us at firstname.lastname@example.org for additional information and steps for getting a replacement.
I was told that my order could not be verified because my credit card information did not match. I know that this is my correct address. Can you still process my order?
Due to our strict verification policy, which is in place due to a high rate of fraud for certain products, if we cannot verify that all your information is correct, we cannot arrange for your delivery. You will either have to contact your credit card company and have them rectify the situation or provide us with another credit card to use for purchase. When all information is verified and satisfactory to our credit processing department, your order will then be processed.
Please note that we utilize a technology-based service to approve transactions. We apologize for the inconvenience caused in the event that one of our customer service representatives contacts you because your order is “flagged” as a potential unauthorized or fraudulent transaction. It may be just a matter of your transaction triggering an anti-fraud alert to us. We value your patronage and respectfully request that you allow our customer service to inquire further with you for additional information that will rectify the anti-fraud concern. We hope that you understand that the process we employ helps reduce fraud and allows us to keep prices competitive for all customers.
May I place an order by phone?
Typically, all orders must be placed through our website. However, if you are sending an order for more than 6 people or have a business/corporate gift order consisting of 12 bottles or more, please email us at: email@example.com.
How do I receive information about special promotions?
In order to do this, please scroll down to the bottom of the home page at www.syltbar.com and enter your email to receive our newsletter. You may only sign up to receive promotional e-mails if you are at least 21 years old. Accordingly, if you sign up to receive e-mails from SYLTBAR, you are affirming that you are at least 21 years old.
Can I drink SYLTBAR while I’m on a Ketogenic or low-carb diet?
You absolutely can! The Keto diet is a very low-carb, high-fat diet and is restricted to under 20 grams of carbs a day. SYLTBAR Premium Prosecco contains about 1.5 g of carbs per 6 oz glass and only 0.29 g of sugar. SYLTBAR Sparkling Rosé amounts to 1.54 g of carbs per 6 oz pour and only 0.33 grams of sugar. Enjoy either of these while on your diet!
How can I get free shipping?
Join our SYLTBAR VIP Wine Club! We offer free shipping plus plenty of other benefits when you join our Monthly Wine Club.